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Cleaning policy

    For our Housekeeping we have set the following procedures and standards to ensure a secure and healthy environment for our guests and staff members.

    • We wash hands as much as possible.
    • We keep 1.5 meter distance at all times.
    • We wear gloves and renew them as much as possible.
    • Wearing masks is not mandatory, however when our employees prefer to wear a mask they may do so.
    • We disinfect the cleaning equipment and other tools we use throughout the day.
    • Due to narrow corridors in most hotels, we limit the use of trolleys. This allows guests and employees to pass each other safely. 
    • Stay over service will only be provided when the guest requests this at the reception. Service will only be given when guests are not present in the room. 
    • Paper materials like guest directories and magazines are removed from the room and if required a new directory is given upon check-in and discarded when left by the guest. 
    • Cloths, sponges and mops are replaced after cleaning every room and should be placed after use in a separate rubbish bag.
    • We always disinfect the door handles when going in and out of the room.
    • Linen is placed in a linen trolley immediately when stripping the room, when we use a separate linen trolley, the trolley is placed inside the room. It will not be left in the corridor. 
    • A disinfection round is done during the final check of the room with disinfecting product. All touch points are treated thoroughly.
    • The room is sealed in order to not disrupt the disinfected room prior to guests checking in. 
    • The public areas are disinfected every 60 to 120 minutes. This included public toilets.
    • The elevator will be disinfected every 2 hours.
    • Sign off sheets are provided and checked on a daily basis.